SMS, email, web chat, and AI receptionist transcripts — all in one inbox, all linked to the client record, all replyable from your phone.
SMS, email, web chat, and AI call transcripts — all threaded under one client, across all channels.
Web, iOS, Android, or a simple email reply. Everything syncs back to the client record.
Auto-categorize: booking request, reschedule, refund, complaint, spam. Route to the right person or auto-handle with AI.
Suggested responses drafted from your policies and past conversations. One-tap to send, edit, or ignore.
Assign conversations, add internal notes, @-mention teammates. Everyone sees the same history.
Save common replies, prices, directions, and policies. Type a shortcut, send a polished message.
SMS auto-enabled with your Aaptly number. Connect Gmail or your custom email. Add web chat in one line of code.
Incoming messages get classified and suggested responses drafted. You approve or auto-send the simple ones.
Mobile app + SMS + email reply all work. Your team responds from wherever they are.
Yes. Port your number or set up SMS forwarding. We keep your caller ID intact so clients see you, not us.
WhatsApp Business supported on Growth. iMessage isn't available via official APIs; we send as RCS where supported, SMS otherwise.
Yes. Outside of hours, the AI can respond with branded auto-replies, schedule a callback, or trigger the AI receptionist.
Aaptly is designed as a growth loop — every product you add compounds the others. Here’s what pairs best.
20-minute demo. We’ll show you unified inbox on a real shop just like yours.